In-Store Pickups:

Your purchase should be ready to pick up within one-two business days. We will let you know when your order is ready to be picked up, either by email or by phone. If you have a preference on which method of communication we use, please let us know.

Returns:

You may return any unused items in their original packaging with the tags attached for up to 30 days from the date you received the shipment. You are responsible for the return shipping cost. Please follow the link below to review our entire return policy and to print a copy of the return form:

Please remember to include a copy of your packing list or this email confirmation with any return.

Customer pays for the return shipping.

Christmas Gift Return Policy:

Christmas Gifts purchased on or after November 15th must be returned or exchanged by Jan 15th or 30 days from the day that they were purchased. Add a comment when placing the order that it is a Christmas Gift.

Signature Required Policy:

** Orders totaling $250 or more, will usually be shipped with signature required, as a protective measure to ensure that the package reaches the intended customer. If you have any issues with having your package shipped with signature required, please let us know before it is shipped. **

Thank you again,
Ski Pro.com

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